AC Repair: Characteristics of a Reputable AC Company

ac repair technician speaking with a homeower.

What’s worse than having your AC unit stop working? Gainesville residents are fully familiar with the oppressive heat and humidity in North Florida, so we love our central air conditioning. In the unfortunate event that your air conditioner stops working, you need to know what AC repair company you can call and trust. You want to make sure the company has certain characteristics. Read on to learn some of the most relevant ones.

What Should I Look for in a Reputable AC Repair Company?

Licenses and Certifications

Like any homes services industry such as plumbing, electric, or general contracting, the HVAC industry comes with its own list of required licenses and certifications. In Florida, technicians must have a license from the Department of Business and Professional Regulation (DBPR). You can also verify their license on the DBRP website.

There are different classes of licenses that carry different requirements depending on where and on what type of equipment a contractor wants to work. Reputable Florida AC repair contractors will have an updated license that is verifiable on the DBRP website.

Transparency

When it comes to finding a reputable contractor for AC repair services, another red flag to look out for is a lack of transparency. Reputable contractors should gladly and willingly walk you through every step of the AC repair process and answer any questions without push-back.

After the diagnostic tests and before performing any AC repairs, the HVAC technicians should go over the scope of work necessary to fix the issue and outline the cost of the repair. They should explain why they’re replacing a particular part of your unit and why that part is important.

Industry Best Practices and Regulations

Reputable AC repair companies will follow local ordinances and regulations like pulling permits and getting inspections when necessary.

If a replacement unit is installed, it’s required to be inspected by a certified inspector. This state-certified inspector will pass or fail the inspection based on the city codes currently in effect. Copies of the report are also made available to both the customer and the contractor. It’s a major red flag if an HVAC company tries to circumvent or dismiss the need for an inspection.

Contact Gator Air and Energy for AC Repair Services

Here at Gator Air & Energy, we can help you with your AC emergency service needs. Our services start with proper diagnostics followed by clear advice to help you determine the best solution.

Allowing us to provide routine maintenance every 6-12 months will also help you prevent unnecessary repairs. Please reach out to us today for all your air conditioning repair service needs here in Gainesville, Florida, and the surrounding areas.

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