Helpful tips on attributes to look for in an HVAC contractor for your business
As a small business owner, you have many important decisions to make, and finding a reliable HVAC contractor is one of them. At first glance, many A/C companies offer similar products, and therefore, service is often the feature that sets them apart.
In fact, the quality of service your HVAC contractor maintains is actually so important that poor service can be detrimental to your business. So, in order to assist you in your search for the HVAC contractor that will supply you with the best service, Gator Air and Energy has compiled a list of things to look for when you are choosing an HVAC company with which to work.
What to Look For In An HVAC Company
Speedy Response Time
When your A/C goes out during a Gainesville summer, it is not hard to imagine why you would want a company that responds to your calls as soon as possible. Most companies will talk about their response time on their website, but you should definitely test them on that before locking into any contracts. Call them to ask questions and schedule inspections for various maintenance needs to see how quickly they arrive. If you don’t have the time or the resources to be calling other companies, just check their customer reviews. Most companies should have reviews on their website as well, and usually, people will rave about the speedy response if that is a strongpoint of the company.
Hidden Fees
Whether they appear in cell phone bills, online buys, or car purchases, no one likes hidden fees. Therefore, to avoid these unpleasant financial surprises, make sure that the HVAC company is completely upfront with you about what they will charge before going into long-term business with them. Generally, you can just ask them if they charge any fees that aren’t advertised on the website when they come out to inspect or fix something.
Trained Technicians
Does the company you’re considering have technicians trained in every aspect of air conditioning repair, or do they have people specifically trained for just one job? To save money, many companies will hire someone and teach them just how to change filters, and they’ll send that person out for those jobs. However, without having a fully developed eye and ear for A/C units, those technicians might not notice other potential issues that more knowledge would enable them to prevent. A technician trained in all aspects of A/C units can better service your company than one with limited skills.
Customer Reviews
Most local HVAC companies produce relatively comparable products and services, so their customer service is the reflection of their company that will really make them shine. Therefore, the most effective means of discovering if a company will suit your needs is to ask other local business owners and read the reviews on the Internet about their service.
Most local HVAC companies produce relatively comparable products and services, so their customer service is the reflection of their company that will really make them shine
What HVAC Company to Look For
If your business is located in Gainesville, FL, and you are looking for a great HVAC company that cares about its customers, then look no further than Gator Air and Energy! Feel free to contact us for a consultation, and we’d be happy to meet with you.
